Help Desk / Privacy

With over 24 years experience in the adult retail industry, we understand that your right to privacy is of the utmost importance. To that end, we are committed to the protection of your personal information. Any information we collect from you is used only to fulfil your subscription to Adultflix. Our privacy policy appears below in detail. You may also wish to look at the related security information we provide.

What Information Do You Collect?

What information do you gather from subscribers to your email update service?

We gather your name, email address, credit card details and physical address when you subscribe to the Adultflix DVD rental service.

Your email address is used as the principal form of communication between the Adultflix team and the subscriber.

We gather your name, email address, credit card details and physical address, which are used to fulfil your order. We keep these details in a secure area of our system to make ordering easier the next time you visit.

We keep all of these details in a secure area of our system.

What if I contact you?

We may keep a copy of any correspondence from you.

Who Do You Share Information With?

We do not sell, trade or rent user information to anyone.

Adultflix.com.au operates its own warehouses and customer service department. Unlike other online adult retailers, when you shop with us and we fill your order, your details never leave Adultflix.com.au.

Your name and address will be supplied to our transportation company so your order can be delivered.

Under What Circumstances Will You Contact Me?

Our team will contact you via email intermittently throughout your subscription to the Adultflix service. These emails include but are not limited to; prompting you to add more DVDs to your Wish List or to return outstanding DVDs so that new ones can be posted. Our service also includes a regular email Newsletter to keep you abreast of updates and new content including New Releases. Members can unsubscribe from this Newsletter at any time using the unsubscribe feature at the footer of the newsletter.

We may contact you and pass on your details to third-parties if we believe you have violated the terms and conditions associated with using Adultflix, or, we believe you to be involved in activities harmful to Adultflix or other users of Adultflix.

What About Cookies?

Adultflix uses cookies (a small piece of text placed on your hard drive) to speed up the log in process and for security purposes. Information that is stored in this cookie includes; your nickname, email address and preferences. As such, cookies are designed to improve your experience.

Please note that other sites with links to Adultflix (eg. sites we advertise with) may use cookies and may collect additional information about you. We are not responsible for the information policies of these sites and users may wish to acquaint themselves with the privacy policies of those other sites.

Summary

Adultflix.com.au undertakes that it will never;

• Sell, trade or rent any of your personal details to any other company or organisation.
• Send you promotional email unless you have requested it.

Our business success depends on our discretion and our understanding of the importance of your privacy. If you have suggestions for enhancing our privacy policy, please contact us directly.

From time to time, Adultflix will review and may edit this policy in accordance with potential changes to our business structure and as required by law. Adultflix reserves the right to change its Privacy Policy at any time. We will notify you of updates by email and posting a prominent announcement on our pages.

Contact Details

Version 1.2 November 2003